AI implementation that works for small & medium businesses.
Build AI Employees for sales, follow-up and everyday operations. ABC Sales AI brings them together with an AI Manager to help you run and improve their work, even without AI experience.
Trusted by over 800+ business owners across Malaysia, Singapore & Taiwan
With ABC Sales AI, you won’t have to. See what’s really happening inside your customer conversations.
Leads message at 9pm and get answered at 11am. The deal is already gone to whoever replied first.
Your team is multitasking and overwhelmed. "I'll follow up later" never happens.
Buyers walk away for real reasons. The person replying doesn't diagnose or suggest fixes; you just hear “customers not interested.”
Slow replies? A weak follow-up message? The wrong offer? You can't see at which step leads drop off, so you can't fix it.
Without data, everyone is guessing.
And pushing the team harder just feels like micromanagement.
Your AI workforce
A team for the frontline, with a manager to help you understand what is happening.
The frontline
Answer customer enquiries, follow up and help arrange bookings across your connected messaging channels, using your business knowledge and rules.
See what they can doHi Sarah, are you still planning to visit our showroom? I can help arrange a time.
10:15 AMYes. Wednesday at 3pm, please. We’re furnishing an office for 20 people.
10:17 AMBooked for Wednesday at 3pm. I’ll brief our consultant before your visit.
10:18 AMOffice for 20 people · Showroom visit booked
The flagship
Review available conversations and customer records, identify opportunities and help your team decide what to do next.
Meet AI ManagerWho should my team call first?
These enquiries are worth a closer look.
Needs furniture for 20 people and has booked a showroom visit.
Asked for a quote. No follow-up is recorded in this example.
From replies to useful work
A reply is one task. A working sales process also needs context, follow-up and review.
Level 1Chatbot
Follows a predefined path. Useful for predictable questions and simple routing.
Level 2Generic AI
Answers questions in natural language. Its role centres on the individual conversation.
Level 3ABC Sales AI
Uses your sales process to handle questions, follow up and help customers take the next step.
Level 4ABC Sales AI
Looks across the work to surface patterns, report performance and guide approved improvements.
Our four-level framework: move from answering messages to running and improving a connected workflow.
Start with one task. Test it with your team, then improve it with real feedback.
Add your product information, FAQs and working instructions. Build your first AI Employee, test its replies and adjust the tone and behaviour before launch.
Start with the way your business sells. Add reminders, dormant-lead reactivation, renewals, reporting or quotation workflows where there is a genuine need.
Limited technical time. Staff changes. Busy operations. Our customer stories show how businesses work through these realities, from faster replies and less repetitive work to stronger attendance and more consistent follow-up.
Swipe to see more categories →
Clinics, consultants, and service businesses that need to listen to leads, diagnose needs, and book appointments automatically.
Professional Services
2X Sales (100% Growth) with Faster Replies + Always-On Retargeting
AI handles instant, complete replies and ongoing retargeting, boosting customer confidence and doubling sales for a 27-year-old maid agency.
“After using AI, we can give customers everything they need quickly. The best result is it keeps retargeting our customers... Our sales increased by 2X. I’d definitely recommend it-10 out of 10.”
Healthcare
270 Bookings on Autopilot = RM 200,000 in 4 Months
AI answers inquiries and books appointments 24/7. Zero manual follow-up required.
“AI takes care of everything... Patients arrive for their appointments fully informed.”
Health & Wellness
80-90% of Inquiries Automated & Paid Bookings Secured on Autopilot
AI filters leads, provides instant answers 24/7, and collects booking payments, eliminating up to 90% of the manual workload.
“It's really amazing how fast it responds because it's responding 24/7. It's pretty much solved about 80 to 90 percent of my problem... It's nice to see money coming in without me putting any effort!”
Automotive
10/10 rated - 2 serious-buyer LOUs closed in a single week with AI Manager's auto-reports and ready-to-use prompt recommendations
AI Manager eliminates manual reporting and removes the guesswork from prompt tuning, giving a busy dealership platform manager actionable recommendations she can implement on the spot - converting 2 of 9 registered leads into Letters of Undertaking within one week.
“The AI manager for me, I really need generate report - which is save time, save cost for me. Because I don't need to manually do the reports. And the AI manager has the recommendation that I can just implement, which means I don't need to think two, three times to do the AI prompt. For this week I got two LOU - two customers that are serious buyers. Nine customers have successfully registered in our customer application form, and from the nine, we got two letters of undertaking vehicle. I'd rate it a 10.”
Education
30–50% Staff Time Saved With Instant AI Student Support
AI handles student inquiries, data collection, and lead automation around the clock, giving students instant answers and saving 30–50% of staff time.
“Since I use this AI, students can get info from us faster; no need to wait for our staff to contact and respond to them. It's very helpful and easy to use, plus many useful tools can be used easily.”
Education
50% Workload Offloaded & Passive Revenue While Sleeping
AI automatically follows up with parents, students, and cold leads, eliminating manual messaging and securing tuition payments 24/7.
“I no need to one by one send them the same message. It's all done automatically. I just do it one time and I can do other things already. Even when I'm sleeping, there are people making payment without us doing anything.”
Why ABC Sales AI?
AI can write, create images, build websites and analyse spreadsheets. Many tools are useful. For a business owner, the real question is:
Can it do meaningful work in my business, every day, without making operations more complicated?
Customer understanding
A new prospect, a paid customer and a returning VIP should not get the same response just because they ask the same question. Customer-Aware AI can use recorded history, buying stage, preferences and connected business information to make replies more relevant.
Capture needs, interests, hesitations and the next step in customer records, so the next reply, follow-up or business decision has something useful to build on.
Example customer · Office furniture
Furnishing an office for 20 people. Prefers compact desks. Bring a layout proposal to Wednesday’s visit.
Team note · Included in AI contextA reply using the saved context
Hi Sarah, I have your office layout ready. Shall we go through the compact desk options during your visit?
Owner visibility
AI Manager helps you look across conversations, leads and connected records to understand performance, uncover missed opportunities and identify improvements.
It can help prepare and implement changes to your AI systems with your approval. You stay involved in deciding how your business should work.
Example morning brief · Sample figures
Four promising enquiries need a response. Three quotes have no next step recorded.
Connected work
Connect messaging with customer records, calendars, automations and supported external systems, including specialised regional applications where integration access is available.
A customer enquiry can lead to a recorded need, a scheduled next step and a relevant follow-up. The objective is to get work done without adding another isolated dashboard.
After a product enquiry
Check what the customer needs
Answer an outstanding question
Offer help with the next step
Give each AI Employee a specific role. Let AI Manager help you understand, manage and improve the work.
AI Manager · Kong MingReviews conversations. Reports on your chosen schedule.
Welcome enquiries and find out what each customer needs.
Create images and draft posts, captions and ad scripts.
Follow up with interested leads using your agreed sequence.
Answer everyday questions and hand over when a person is needed.
Help review applications and practical tasks.
Check work against your SOPs and prepare team briefs.
Your data security is our top priority. We're built on industry-leading standards.
Use the self-service platform for simpler needs, or choose Guided Launch: AI Solution Experts help understand your business, configure your first workflow, test it and train your team.
Run it yourself
RM500/month
2,400 credits each month. Excludes SST.
Build and manage your AI Employees, with AI Manager helping you set up, understand conversations and decide what to improve.
Launch with hands-on guidance
RM6,000/year
Annual subscription. 36,000 credits/year. Excludes SST.
Get the full platform and a human AI Solution Expert to help you prepare, test and hand over one suitable workflow.
Workflow Install
Custom quote
Implementation is scoped and quoted separately from your platform subscription.
Choose a relevant system from the catalogue, or explore a more involved rollout. We agree the workflow, connections and delivery scope with you before quoting.
Third-party messaging, apps, hosting or API providers may charge separately. Their fees are not included unless agreed in writing. All prices are in RM and exclude SST where applicable.
Agree what the AI should handle, when your team steps in and how you will judge the result.
Agree which jobs belong to AI Employees and which need a person. Use recorded context to hand over enquiries without asking customers to repeat themselves.
See how customer memory works
Choose a practical result for your first workflow: quicker replies, fewer missed follow-ups or less repetitive work. Compare what happens after launch and decide what to improve.
We stand behind Guided Launch with the 30-Day Results Guarantee: if we miss the success target we record together at Meeting 1 within 30 days, you can claim a refund under our Refund Policy.
Read the Refund Policy* Each guarantee applies as expressly stated for your package: the 30-day results guarantee for Guided Launch, measured against the success target agreed at Meeting 1; Custom Plan installations follow their written delivery scope and any expressly included Go-Live Promise. See our Refund Policy for details. DIY stays self-serve.
FAQ
Start with one business problem. Make it work. Then build from there.
